Retrieve a single case activity.


HTTP Method: GET

Query Parameter Description
case_id The ID of the case.
activity_id The ID of the case activity.
curl -X GET \
  https://<<META.tenant.domain>>/api/v2/cases/<<case_id>>/activities/<<activity_id>> \
  -H 'content-type: application/json' \
  -H 'Authorization: Bearer <<CREDENTIAL.tines_api_key>>'


A successful request will return a JSON object containing the case activity.

Field description

Parameter Description
case_id The ID of the case.
id The activity ID.
activity_type The type of activity.
value The value of the activity.
file An object describing the file attached to the activity. Available only for FILE_ATTACHED or FILE_ATTACHED_AND_COMMENTED type activities.
user An object describing the user who performed the activity.
created_at The timestamp of the activity.

Sample response

  "case_id": 10,
  "id": 10,
  "activity_type": "FILE_ATTACHED_AND_COMMENTED",
  "value": "This is a case comment",
  "file": {
    "filename": "foo",
    "url": "http://<<META.tenant.domain>>/api/v2/cases/10/files/10/download"
  "user": {
    "id": 1,
    "first_name": "Jane",
    "last_name": "Doe",
    "email": "",
    "avatar_url": "",
    "is_service_account": false
  "created_at": "2023-07-18T10:27:18Z"
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